Support | Studio For Makers Help Center

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Start here

Most "something looks wrong" issues come from an input mismatch (units, costs, or quantities). Be sure to check those first and also reference the user guide for initial steps.

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Common errors and fixes

✓Costs look wrong: confirm the unit cost and UOM on the Inventory item, then confirm that the Recipe line UOM matches.
✓Inventory seems off: check recent Purchase Log postings and any manual adjustments you have made.
✓Recipe Builder totals seem off: confirm batch size, scaling, and whether blends are pulling their latest costs.
✓Duplicates in dropdowns: this usually means old records are still active — search Inventory for duplicates and deactivate older ones.

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Report a bug — best info to send

Please email support with:

1The page name (Inventory / Purchase Log / Blend Builder / Recipe Builder / Dashboard)
2What you expected vs what happened
3The exact item, recipe, or blend name involved
4A screenshot (very helpful if possible)
5Your browser (example: "Edge on Windows")

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Billing questions

For subscription questions (plan changes, cancellation), please email us your company, the email on the account, and a short description of what you want to change.

Important: Studio For Makers provides tools for inventory, costing, and planning. We can help troubleshoot the software, but we cannot verify your business inputs or provide accounting, tax, or compliance advice.

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Frequently asked questions

How do I get started?

Getting started is easy! Just sign up for an account and you can add your information into settings and begin adding inventory ingredients and materials right away. Be sure to read the user guide or print out the more comprehensive guide for specific details.

Do you offer phone support?

At this time, we offer support through email. If you are really stuck, you can also DM us on social media. We try to answer within 24 hours.

Can you assist with the setup of my business?

If you need personal assistance, Renée can offer you a 30 minute Zoom call at a time that works best for you both.

What integrations do you support?

We currently have export options to Shopify. We will be adding more as requested with the possibility of full integration in the future. We are constantly working to improve our integration capabilities and overall user experience, so if there is a specific integration you would like to see, please let us know!

Is my data secure?

Yes, we use an encrypted third-party database with row-level security - meaning only you can access your account's data.

Get in touch

Email us directly or use the contact form — we'll get back to you as soon as we can.